Thank you for visiting The Peabody Memphis. We are committed to making your experience with us as convenient as possible. If you are using screen reader software and/or are having trouble accessing the information and/or functionality of our website, please contact us at 901-529-4000 or 1-800-PEABODY or phm.reservations@peabodymemphis.com so that we can provide you appropriate auxiliary aids and services.
The Peabody Memphis is committed to making our facilities, amenities, and services accessible to guests with disabilities. Provided is a description of many of the accessible features of our hotel in its public and guest room spaces.
If you need any assistance or have any questions about the accessibility features of the hotel or if you need assistance making a reservation, please call us at 901-529-4000 or 1-800-PEABODY or email us at phm.reservations@peabodymemphis.com.
Accessible Public Spaces:
- Accessible entrance
- Accessible route from public entrance to Front Desk and Concierge
- Accessible route from public entrance to accessible guest rooms
- Accessible route from public entrance to restaurants and bars
- Accessible route from public entrance to meeting rooms and ballrooms
- Accessible route from public entrance to Athletic Club and swimming pool
- Accessible route from public entrance to Feathers Spa
- Visual and audible fire alarm
- Accessible bathrooms
- Doorways that provide at least 32″ clear width
- ADA pool chair lift
- Elevator to guest room floors
- Service animals welcome
Accessible Guest Room Spaces:
- Ten (10) accessible guest rooms
- Required maneuvering clearances
- Roll-in shower or transfer shower with grab bars
- Portable tub seats
- Required clearances underneath bathroom vanities
- Visual and audible fire alarm
- Portable communication kits containing visual alarms and notification devices
- TTY telephone communication devices
- Braille detail on door signs
- Accessible privacy latch
- Accessible eye holes on guest room doors for convenient security
- Accessible door handles
- Televisions with closed captioning
- Accessible shelving and hanging bars
- Doorways that provide at least 32″ clear width
Web Accessibility:
To enable accessibility on our website, we aim to adhere as strictly as possible to the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA level. These guidelines explain how to make web content accessible to people with a wide array of disabilities. Complying with those guidelines helps us ensure that the website is accessible to blind people, people with motor impairments, visual impairment, cognitive disabilities, and more.
This website utilizes various technologies that are meant to make it as accessible as possible at all times. We utilize an accessibility interface that allows persons with specific disabilities to adjust the website’s UI (user interface) and design it to their personal needs.
We aim to support as many browsers and assistive technologies as possible, so our users can choose the best fitting tools for them, with as few limitations as possible. Therefore, we have worked very hard to be able to support all major systems that comprise over 95% of the user market share, including Google Chrome, Mozilla Firefox, Apple Safari, Opera and Microsoft Edge, JAWS, and NVDA (screen readers), both for Windows and MAC users.
